Terms of service

Terms of Service

Last Updated: October 2026

Welcome to UAE Mobile / Ajman Mobile Zone. By accessing our website or purchasing products from us, you agree to the following Terms of Service. Please read these terms carefully before using our website or placing an order.

1. General Terms

By using our website, you confirm that you are legally capable of entering into a purchase agreement under applicable UAE laws.

We reserve the right to update, modify, or discontinue any part of our website, products, services, prices, or these Terms of Service at any time without prior notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, specifications, images, prices, and availability displayed on our website are accurate.

However, minor differences in product packaging, appearance, color, or specifications may occur due to manufacturer updates or screen settings.

Product availability is subject to stock levels.

3. Prices & Payments

All prices displayed on our website are in United Arab Emirates Dirhams (AED) unless otherwise stated.

We reserve the right to change product prices at any time without prior notice.

Orders are subject to successful payment confirmation or confirmation of Cash on Delivery, where available.

We reserve the right to cancel or refuse an order in cases including, but not limited to:

  • Incorrect pricing displayed due to a technical or human error.

  • Product being out of stock.

  • Suspicious or fraudulent order activity.

  • Incorrect customer information.

  • Delivery restrictions.

If an order is cancelled after payment has been received, an applicable refund will be processed according to our Return & Refund Policy.

4. Orders

Placing an order through our website does not guarantee acceptance of the order.

After receiving an order, we may contact you by phone or WhatsApp to confirm the order details, delivery address, and availability.

We reserve the right to refuse, cancel, or limit any order where necessary.

5. Cash on Delivery

Where Cash on Delivery is available, customers are responsible for providing accurate contact and delivery information and being available to receive the order.

Repeated refusal of confirmed orders or providing false information may result in restrictions on future Cash on Delivery orders.

6. Delivery

We aim to deliver orders within the estimated delivery period displayed on our website or communicated by our team.

Delivery times may vary due to:

  • Courier delays

  • Weather conditions

  • Public holidays

  • Incorrect or incomplete address information

  • Customer unavailability

  • Other circumstances outside our reasonable control

Customers are responsible for providing a complete and accurate delivery address and contact number.

7. Product Warranty

Certain products may include manufacturer or official warranty coverage as specified on the product page.

Warranty terms, duration, and coverage may vary depending on the product and manufacturer.

Warranty generally does not cover damage caused by misuse, accidents, liquid damage, unauthorized repairs, physical damage, or modifications unless specifically covered by the applicable warranty.

8. Returns & Refunds

Returns, replacements, and refunds are governed by our Return & Refund Policy.

Customers should review that policy before placing an order.

9. Website Use

You agree not to:

  • Use our website for unlawful purposes.

  • Attempt to gain unauthorized access to our website or systems.

  • Interfere with the operation or security of our website.

  • Submit false, misleading, or fraudulent information.

  • Copy or reproduce our website content without permission.

10. Intellectual Property

All website content, including logos, text, graphics, product descriptions, images, designs, and other materials, is owned by or licensed to UAE Mobile / Ajman Mobile Zone, unless otherwise stated.

Such content may not be copied, reproduced, modified, distributed, or commercially used without prior written permission.

11. Third-Party Services

Our website may use third-party services such as payment providers, courier companies, hosting providers, or other service providers.

We are not responsible for delays, interruptions, or issues caused by third-party services beyond our reasonable control.

12. Limitation of Liability

To the extent permitted by applicable law, we will not be responsible for losses or damages resulting from circumstances beyond our reasonable control, including courier delays, technical failures, third-party service interruptions, or events outside our control.

Nothing in these Terms is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable UAE law.

13. Privacy

Your use of our website is also subject to our Privacy Policy.

We may collect and use customer information necessary to process orders, provide customer support, arrange delivery, process payments, and comply with applicable legal requirements.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with an updated "Last Updated" date.

Your continued use of our website after changes are posted constitutes acceptance of the updated terms.

15. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the United Arab Emirates.

Any disputes shall be handled by the competent authorities and courts in accordance with applicable UAE laws.

16. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

UAE Mobile / Ajman Mobile Zone
📧 Email: ajmanmobilezone@gmail.com
📞 Phone / WhatsApp: +971 50 210 6586
🇦🇪 United Arab Emirates